Frequently Asked Questions

Can we use our own Authorization Form?

You can use your own Authorization Form provided it meets the following criteria:
  • The authorization indicates specifically that the individual grants permission to check their graduation, education, degree/diploma or similar wording;
  • The authorization has the applicants name clearly printed;
  • Date of the signature, within 6 months of submission;
  • The consent form is less than 3 pages;
  • The consent uploaded is clear and legible.
If your consent form has a typed font signature, we will require the supporting information on the consent form near the typed signature on the signature page.
  • Date that the electronic data was signed;
  • An eSignature that is unique and distinctive
You will also be requested to sign off on the traceability and protection of the typed consent upon submission of the search on our system.

If you are unable to attain a signature that meets either the typed signature requirements or a physical signature, please log into your account. On your client dashboard you will find a URL that you can use. Send the URL listed there to the applicant along with the Tracking ID number of their search and their last name. This will allow them to sign a consent online that will be automatically uploaded and attached to their search.

We would be happy to look at your Authorization Form and let you know if meets the requirements. Just contact us.

If you have any more questions, don't hesitate to reach out:

Contact Us