Frequently Asked Questions

How long will my search take?

If the Institution has signed an agreement with AuraData and we have the database, the information will be available as soon as you complete the information and email or upload the authorization.
If the information is prior to the database, a manual investigation is requested and may take a day.
If the institution is not an agreement signatory and supplier, the information may take between one hour and 2 days depending on the Institution. You will have a response within three days from most Institutions; however, some can take up to five (5) days as we are relying on them to provide the information manually. We suggest that you sign up for the email notification services and AuraData will automatically notify you when the search is complete.

If you have any more questions, don't hesitate to reach out:

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