Frequently Asked Questions

How do we correct a bad record?

Since AuraData's data is a reflection of the institution’s records, the individual must contact the Institution to clarify or correct the situation - it cannot be done through us. The subject can request a transcript to be sent directly to a requester. It is important that the record be sent directly and not through the subject as there is the possibility of it being altered. AuraData's records will be updated automatically during the next information transfer from the Institution once this is completed by the individual.

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