Frequently Asked Questions

Where does the Authorization go?

The authorization, whether uploaded, emailed or faxed, is transmitted to the AuraData servers where it is matched to the information requested and stored with the requested information as a file (PDF). All the signed authorization information is transferred into a database that is searchable by the Subscriber, the Institution and AuraData's Customer Support team. The data is maintained on the system for seven (7) years to meet the regulatory and audit requirements.

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