There are several reasons;
- The individual did not graduate from the Institution;
- A subject may have completed the courses but not applied for convocation which means that there will not be a graduation record on the system;
- The information supplied by the subject does not match the data used at the institute and therefore a file will not be found. The input must be exactly as it is recorded at the institution;
- The AuraData system may not have the record from the Institution because the individual has not met all of their obligations and, therefore, there is no graduation record and the Institution will not release the data until this issue is resolved by the subject – eg. a financial obligation; or
- The individual may have opted out of or restricted access to their information.